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teestart - the first clothing with real experience

These conditions regulate trade relations between IDSTART, SL (owner the trademark teestart ™) and users, customers buying products or using services from the web www.teestart.com and its online store . These conditions apply to all types of client capable of receiving the product in the European Union. IDSTART reports that the website is directed exclusively to an audience from 18 years old. IDSTART reserves the right to cancel the account of a user's access if fraudulent acts in bad faith are detected in the use of this service.

IDSTART reserves the right to modify, delete or add products published in its shop, the sale of published products governed by these terms . The image of the products in the shop will be as reliable as possible to enable their virtual display. Small variations and details with the dressmaking shall be construed as making manual changes and crafts that contribute to the authenticity of the garments.
Prices are quoted in euros and are applied to the product at the time of order. Prices are detailed in each item and include VAT ( Value Added Tax ) .

Purchases can be paid with credit cards Visa ® , Mastercard ® through Servired secure transaction system , as well as the PayPal system . The same Paypal system allows the payment for NO- registered and credit card users. Alternatively, the store offers the transfer payment indicating a current account which payment can be made. In any case, the choice of payment method is performed during the checkout process on the appropriate screen. In some cases providers or issuers of payment can adopt antifraud measures involving the rejection of certain types of transactions. IDSTART will email an order confirmation with a reference size, along with product description, price and shipping charges. All purchasing system is subject to Spanish legislation and sales operations shall be conducted at the headquarters of IDSTART.

Deliveries will be made ??to the address specified by the customer, which may be different from their habitual residence, and can be sent to their workplace or even another person you want to make a gift. In any of the cases the buyer ID will be required by official document that identifies you, and signature of the delivery note. The indicative delivery period is 12 days. However, IDSTART will endeavor to shorten that period, not being responsible if exceed the estimated time. The amount of the shipping costs is shown in a disaggregated way; the customer can choose the type of delivery that suits the best depending on the contracted service. If shipment errors are caused by IDSTART the product will be sent back without cost to the customer. For shipments to the Canary Islands, Ceuta , Melilla or other EU customs control zones , the customer must pay the corresponding customs charges , which vary depending on the weight and amount of the invoice.

The customer is entitled to reject the purchase by contacting the following address : contact@teestart.com (written all together) .
The right of return is applicable within 7 days of receiving the product . IDSTART will check the condition of the product, which must be perfectly packed in their original packaging . No customer may exercise the right of withdrawal after opening the box. The product must be sent with the communication received by email (authorization) and the invoice.
Once transparent tape box removed NOT ACCEPTED RETURNS BY EXCHANGE SIZES or PATTERN . Every product is customized according teestart unique codes printed on garments. Therefore refers to the colors of the images of the products , they may have different shades depending on the display screens .

Claims for defective products will be managed as follows :

A) Send a photo of the product and the defect to contact@teestar.com (written all together) .

B) Indicate in the same email the type of defect or imperfection.

C ) Write the number and date of the order and , necessarily , the number of the invoice of sale of the product.

In case that the return of the product is applied, IDSTART will be responsible of the collection or will indicate to the customer the procedure to follow. In case of a manufacturing defect , IDSTART may replace the product with a new or similar one or fix the problem in the same product. In no case will proceed to refund the amount paid by the customer, but a voucher for future purchases will be issued. If the fault was not the responsibility of IDSTART, will be informed in writing to the client that his return is not appropriate for the reasons given and the product will be returned as received .

Any dispute arising in connection with the validity, interpretation, performance or termination of this contract shall be submitted to the jurisdiction of the Courts and Tribunals of the city of Vilafranca del Penedés (Barcelona), provided that the applicable law so permits.


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